SugarCRM – Outlook Integration

Perform all your Daily CRM Work without leaving Outlook

Implicit FrontEnd creates a new paradigm for interacting with SugarCRM. It provides a comprehensive Outlook integration that makes all CRM data and functionality accessible to users from within Outlook allowing them to perform their daily CRM work without leaving Outlook.

The simple integration of CRM activities as a natural extension to their daily use of Outlook, increases users’ productivity and ensures higher adoption and utilization of Sugar with minimal effort.

The two-pronged integration also makes Outlook email and calendaring functionality accessible when working with SugarCRM via a web browser.

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Full Access to all Standard & Custom CRM Modules

Experience how significantly more productive you become when all your CRM data and functionality is accessible to you as you communicate with your customers from within Outlook.

Intelligent Email Panel

Instantly view key information upon receiving an email from a customer and take immediate actions such as create accounts & opportunities, update cases and schedule meetings.

Powerful Email Integration

Maintain complete email archive of all customer correspondence. Set automatic, rule-based email archive based on contacts, accounts or leads, or benefit from the flexibility of manually ad-hoc archiving of emails.

Access Outlook’s Functionality from Web Browser

Access Outlook’s email, and powerful calendaring functionality even when you are working with Sugar from within your Web browser. Switch back and forth with a single click.


Implicit FrontEnd for SugarCRM and O365 – January 2016

Introduction to Implicit FrontEnd – An Outlook integration with SugarCRM – May 2015