SUGARCRM DIRECT SUPPORT
If you are a SugarCRM subscriber, or if you do not have a DataSync Technical Support package, you may obtain technical support directly from SugarCRM by going to: http://support.sugarcrm.com/.
At SugarCRM’s site, you can find training, documentation, and best practices. You can also submit support tickets directly to SugarCRM if you are authorized by them. If you are unsure of this, call SugarCRM directly at 605.454.6900.